Driving Plant Maintenance Excellence: The Role of Mobile Adoption and App Performance

Mobile user adoption refers to the rate at which individuals embrace and integrate mobile devices, such as smartphones and tablets, into their daily lives. This phenomenon has witnessed exponential growth over the past few decades, fueled by advancements in technology, increased internet connectivity, and the proliferation of mobile applications.

Key factors driving mobile user adoption include the convenience and portability of mobile devices, which allow users to access information, communicate, and perform tasks on-the-go. Additionally, the availability of diverse mobile apps catering to various needs and preferences has played a significant role in attracting users to mobile platforms. This blog throws light about why app performance plays a significant role in mobile adoption in a plant maintenance setup, apart from other key factors that influence effective mobile adoption.

Mobile adoption

Mobile User Adoption for Plant Maintenance

Mobile adoption in an industrial setup, specifically for plant maintenance operations is slowly gaining attention in recent times. This is due to the transformative nature of mobile enterprise asset management (EAM) solutions in optimizing the asset management landscape of industries, while empowering their workforce to process transactions anywhere, anytime. In other words, EAM solutions are essential for organizations to effectively manage their assets, ranging from equipment and machinery to facilities and infrastructure.

The adoption of mobile technology in EAM has revolutionized how companies manage and maintain their assets by providing real-time access to critical information, enabling efficient workflows, and enhancing productivity.

Top Factors To Consider for Effective Mobile EAM Adoption

While the benefits accrued by adopting a mobile solution EAM solution are priceless, however, the main challenge lies in investing in the right mobile solution that works for your organization. Considering your diverse workforce, current ERP infrastructure and the budgetary allocations, one need to follow a scientific approach before you shortlist the right solution.

Some of the key factors an organization need to consider before investing in a good mobile solution include small screen optimization (solution designed for small screens), provision of real-time data, offline data support, app performance, intuitive user-friendly interface and customization flexibility. Though all the above factors are vital in shortlisting the right mobile solution, however, it is ‘app performance’ that makes or breaks your mobile adoption.

Significance of App Responsiveness in Effective Mobile Adoption

App responsiveness refers to how quickly and smoothly an application reacts to user interactions. It encompasses several aspects like User Interface (UI) responsiveness, loading speed, feedback to user actions and performance across different devices and network conditions. Let’s discuss these factors briefly:

User Interface (UI) responsiveness

This involves how quickly the app reacts to user input, such as tapping buttons, scrolling through content, or interacting with menus. A responsive UI ensures that actions are executed promptly without any noticeable delays or lags.

Loading Speed

This refers to how fast the app loads its content, including images, text, and other media. Short loading times are essential for providing a seamless user experience and preventing users from becoming frustrated or abandoning the app.

Feedback to user actions

An app should provide immediate feedback to user actions, such as displaying loading indicators or progress bars to indicate that a task is in progress. This feedback reassures users that their actions are being processed, even if it takes some time to complete.

Performance across different devices and network conditions

App responsiveness should be consistent across various devices, screen sizes, and operating systems. Additionally, it should perform well under different network conditions, such as slow or unstable internet connections.

Optimization

Developers often optimize their apps to improve responsiveness by minimizing resource usage, optimizing code, and leveraging caching and prefetching techniques to reduce loading times.

Scenarios of Poor App Responsiveness

When your app responsiveness is significantly poor, you may encounter some of the following scenarios: 

  • The screen that you are accessing may suddenly freeze or worst your entire application may crash 
  • Takes hours to load the application or even if it loads, some features may fail to respond 
  • Always trying to connect to the Oracle or SAP server to pull the data, leading to delayed processing times 
  • Easily drains your battery whenever you access and process the transactions from your app. 

Mitigating the Challenges of Poor App Responsiveness

Many of the issues mentioned above may stem from inadequate architecture, such as a poorly implemented smart syncing backend. However, if a vendor’s development team fails to continuously gather user feedback or lacks a proper process for reporting bugs related to responsiveness, user adoption will suffer greatly.

Therefore, a vendor’s development team, prioritizing a mobile-first approach, should investigate why certain features take longer than expected to load in the current version of the app, aiming for load times of under two seconds. Addressing this issue and delivering regular updates are crucial steps in providing an excellent mobile app experience.Consequently, the feedback from technicians is vital, as they play a key role in executing maintenance tasks. If technicians can swiftly process work orders or access equipment data without encountering issues, they are more likely to endorse the solution for broader implementation.

It’s important to recognize that user interactions fall into two categories:

  1. Instantaneous response expectation from the app.
  2. Anticipated short delays, particularly during data processing.

Failure to access data instantly can lead to an influx of complaints, often resulting from a lack of smart syncing architecture integration by the vendor.

Hence, from the above discussion, it is important to ensure that the mobile EAM solution you intend to buy should have excellent app responsiveness, apart from the other crucial factors that we had listed earlier.

Adopt the Right Mobile Solution That Works for Your Organization

With a couple of mobile EAM solutions already flooded in the market, it is essential to choose the right solution that works best for your organization and most importantly, your workforce should be happy to use it with ease. In the above backdrop, Propel Apps, a leading digital transformation company has developed an Oracle mobile EAM solution that aims to empower your workforce to instantly access data and process maintenance tasks from the palm of their hands.

And the best part is this solution even works offline and offers a plethora of customization options to suit your unique business requirements. To know more about this app and how it can play a significant role in spearheading your digital transformation initiatives, schedule a call with us today.

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